Privacy Policy for Orion AI – Chatbot Assistant

Last updated: December 1, 2025

 

1. Introduction

Welcome to Orion AI – Chatbot Assistant (“Orion AI,” “we,” “us,” or “our”). Our app allows you to interact with AI to obtain responses, generate content, or process information according to your requests.

Protecting your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights. By using Orion AI, you agree to the terms described below.

 

2. Data We Collect

Personal Information:

• • Device identifiers (Device ID, IDFA)
  • User identifiers (User ID, account ID, screen name)
  • IP address

User-Uploaded Content:

• • Text, PDFs, images, audio, or videos you upload
  • AI chat conversations and prompts

App Usage Data:

• • App interactions (taps, clicks, session duration, feature usage)
  • Advertising and analytics data

Tracking Data (with consent):

• • Activity across apps and websites for advertising purposes
  • Engagement with advertisements

Diagnostic & Support Data:

• • Crash logs, performance metrics, and error reports
  • Customer support communications

We do not collect:

• • Government IDs, passwords, or financial account details
  • Health, biometric, racial, or religious information

3. How We Use Your Data

Orion AI processes your requests to provide AI-powered responses, content generation, and document/audio processing.

Orion AI does not have its own AI models. Third-party platforms handle all AI processing via secure APIs. Your input and uploaded content are sent to these providers to generate responses.

We use your data to:

• • Provide AI-powered services (chat, content generation, document/audio processing)
  • Improve app performance, features, and stability
  • Provide customer support
  • Deliver personalized advertising (with your consent)
  • Ensure security and detect fraud
  • Comply with legal obligations

4. Third-Party AI Data Sharing

To provide AI features, your data (messages, uploaded content, and chat context) is sent securely to third-party AI platforms via APIs. You must consent before using these features.

AI Platforms we use:

Platform	Capabilities	Location	Privacy Policy
OpenAI, Inc.	GPT-powered AI	USA	OpenAI Privacy Policy
Anthropic PBC	Claude-powered AI	USA	Anthropic Privacy Policy
Google LLC	Gemini-powered AI	USA (global operations)	Google Privacy Policy
xAI Corp.	Grok-powered AI	USA	xAI Privacy Policy

Data shared includes:

• • Chat messages, prompts, and session context
  • Uploaded documents, images, videos, and audio
  • Model selection and feature preferences

How these platforms use data:

• • To process requests and generate responses
  • Improve and train AI models (per their policies)
  • Analyze usage for service improvement

Data retention: Subject to each platform’s policies. Once shared, we cannot guarantee deletion from their systems. You can view each platform’s privacy policy using the links above.

5. Advertising & Analytics

• • Advertising partners: Receive tracking data (with consent) to deliver personalized ads and measure effectiveness
  • Analytics providers: Receive usage and diagnostic data to improve the app. Platforms we use include:
    • Google Analytics
    • Tenjin (mobile measurement partner)
    • RevenueCat (subscription and in-app purchase analytics)
  • Payment processors: Apple handles all payments; we do not access your payment information

You can view the privacy policies of all analytics providers at the links above.

6. Data Security

• • All data is encrypted in transit (HTTPS/TLS) and at rest
  • Strict access controls limit who can access your data
  • Security monitoring and periodic audits are performed
  • Third-party AI providers maintain their own security standards

Note: No system is completely secure. Transmission of data is at your own risk.

7. Data Retention

• • User-uploaded content & chat history: Until manually deleted or upon account deletion
  • Diagnostic & usage data: Retained for a limited period, then anonymized
  • Tracking & advertising data: Retained per advertising partner policies
  • Customer support data: Until manually deleted or upon account deletion.

You may request deletion of your account and data at any time via operations@silverpie.co.

8. Your Rights

• • GDPR (EEA/UK Users): Access, correct, delete, restrict, or object to processing. Withdraw consent anytime.
  • CCPA/CPRA (California Residents): Right to know, delete, correct, opt-out of sharing/sale.
  • Other jurisdictions: Contact us at operations@silverpie.co to exercise your rights.

9. iOS App Tracking Transparency (ATT)

• • Our app requests permission to track activity across apps/websites for advertising.
  • Control tracking via Settings > Privacy & Security > Tracking

If you deny tracking:

• • No cross-app tracking occurs
  • All app features remain available
  • Ads may be less personalized

If you allow tracking:

• • We may track activity to deliver relevant ads
  • Tracking data may be shared with advertising partners
  • You can revoke permission anytime

10. Children’s Privacy

• • App is for users 13 and older
  • We do not knowingly collect data from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such data.

11. Fair Use Policy

• • Usage limits apply to AI chats, content generation, and document/audio uploads
  • Exceeding limits may temporarily restrict access
  • Limits reset monthly (per subscription cycle)

12. Contact Information

• • Email: operations@silverpie.co
  • For GDPR, CCPA, or other privacy inquiries, we respond within 30–45 days, depending on jurisdiction

This Privacy Policy was last updated on December 1, 2025.