Privacy Policy for Orion AI – Chatbot Assistant

Last updated: September 4th, 2025

Introduction

Welcome to Orion AI – Chatbot Assistant, your all-in-one AI toolkit! Our app empowers you to chat with AI, generate images, upload and process PDFs, and create everything from summaries to resumes and business ideas.

At Orion AI – Chatbot Assistant, protecting your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We are fully committed to transparency and compliance with privacy laws like the GDPR, CCPA, and Apple’s App Store Guidelines.

Data We Collect

When you use Orion AI – Chatbot Assistant, we collect the following types of data:

Personal Information:

• • Device identifiers: Device ID, advertising identifier, and other device-level identifiers
  • User identifiers: User ID, screen name, handle, account ID, assigned user ID, customer number, and other user- or account-level identifiers
  • IP address

User-Uploaded Content:

• • PDFs, text files, and images you upload for processing
  • Photos or videos that you provide to the app
  • Audio data: Voice recordings, sound recordings, voicenotes, and other audio files you upload or record within the app
  • AI chat conversations you have within the app

App Usage Data:

• • Product interaction data: App launches, taps, clicks, scrolling information, and other information about how you interact with the app
  • Advertising data: Information about advertisements you have seen (if applicable)
  • Other usage data: Session length, feature usage patterns, and other user activity data within the app

Diagnostic Information:

• • Crash data: Crash logs and error reports
  • Performance data: Launch time, hang rate, energy use, and other technical performance metrics
  • Other diagnostic data: Additional technical diagnostics related to app performance and functionality

Customer Support Data:

• • Support communications: Data generated during customer support requests, including your inquiries and our responses

We do not collect personally sensitive information like your government ID, passwords, or financial account information beyond what is necessary for app functionality.

How We Use Your Data

We use your data to:

• • Provide AI services such as chat, image generation, document processing, audio processing, and content creation
  • Process multimedia content including photos, videos, and audio files you upload or create within the app
  • Improve app performance and functionality based on usage patterns, crash reports, and diagnostic data
  • Provide customer support when you contact us with questions or issues
  • Analyze app usage to understand how features are used and improve user experience
  • Ensure app stability through crash reporting and performance monitoring

We do not sell your personal data to third parties.

Disclosure of Data

We may share your data in the following limited circumstances:

• • Payment Providers: If we use payment processing services, they are handled securely through Apple’s In-App Purchase system
  • Analytics Providers: If we use a third-party analytics service (e.g., Firebase Analytics or Google Analytics), it is solely for non-identifiable usage analysis. (If no third-party analytics is used, state: “We currently do not use any third-party analytics services.”)
  • Legal Requirements: We may disclose data if legally required (e.g., to comply with a subpoena or protect rights)

We never sell your information, nor do we share it with advertisers.

Data Security

We take your data security seriously:

• • All uploaded files, multimedia content, audio recordings, and chat data are encrypted at rest and in transit
  • We employ strict access controls and security measures to prevent unauthorized access
  • Sensitive operations are conducted over secure, encrypted connections (HTTPS/TLS)
  • Media files and recordings are processed securely and stored with appropriate safeguards

However, please remember that no method of electronic transmission or storage is 100% secure.

Data Retention

We retain user data only for as long as necessary:

• • User-uploaded files, multimedia content, audio recordings, and chat history are retained until you delete them manually via the app or request deletion
  • Diagnostic and usage data are retained for a reasonable period to improve app performance and are then anonymized or deleted
  • Customer support communications are retained for a reasonable period to provide ongoing support

You can request account and data deletion at any time by contacting us (see Contact Information below).

Your Rights

If you reside in the European Economic Area (EEA), California, or certain other jurisdictions, you have the right to:

• • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to processing under certain conditions
  • Opt out of any data “sharing” as defined by CCPA (we do not sell or share your data for advertising purposes)

To exercise any of these rights, please contact us at [privacy@silverpie.co].

iOS App Tracking Transparency (ATT)

Our app does not use tracking technologies for advertising purposes. Therefore, we do not request App Tracking Transparency (ATT) consent. We do not track users across third-party apps or websites.

Children’s Privacy

• • Our app is intended for users aged 13 and older
  • We do not knowingly collect data from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such data

Third-Party Services

Orion AI – Chatbot Assistant uses trusted third-party services to provide a smooth and secure experience.

Specifically, we use:

• • Apple In-App Purchase System – to manage subscriptions and payments
  • You can review Apple’s privacy practices here: Review Apple’s Privacy Policy

We do not use any third-party analytics services, advertising networks, or external data tracking tools.

All purchases and subscription management are securely handled through Apple’s systems.
We limit third-party integrations to what is necessary to operate and improve the app.

Fair Use Policy

To ensure the best service for everyone, we apply a Fair Use Policy:

Monthly usage limits apply to:

• • Number of AI chat conversations
  • Number of images generated
  • Number of PDF documents uploaded
  • Number of audio files processed
  • Amount of multimedia content processed

If you exceed these limits, access to certain features will be restricted until the next billing cycle or until you upgrade your plan.
Limits reset with your billing cycle (monthly or yearly, depending on your subscription).
This policy is in place to maintain service quality and prevent misuse.

App Store Privacy Details

In accordance with Apple’s App Store Privacy Labels:

Data collected:

• • Identifiers: Device ID, User ID, IP address, advertising identifier
  • User Content: Uploaded PDFs, images, photos, videos, audio recordings, chat conversations
  • Usage Data: Product interaction data, advertising data, other usage analytics
  • Diagnostics: Crash data, performance data, other diagnostic information
  • Customer Support: Communications and data from support requests

Data linked to your identity:

• • User-uploaded content and interactions within your account

Data not linked to your identity:

• • Anonymized usage analytics and diagnostic data
  • Aggregated performance metrics

User Tracking:

• • We do not track users across apps and websites owned by other companies.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@silverpie.co

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.