Privacy Policy for Orion AI – Chatbot Assistant

Last updated: October 17th, 2025

Introduction

Welcome to Orion AI – Chatbot Assistant, your all-in-one AI toolkit! Our app empowers you to chat with AI, generate images, upload and process PDFs, and create everything from summaries to resumes and business ideas.

At Orion AI – Chatbot Assistant, protecting your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We are fully committed to transparency and compliance with privacy laws like the GDPR, CCPA, and Apple’s App Store Guidelines.

Data We Collect

When you use Orion AI – Chatbot Assistant, we collect the following types of data:

Personal Information:

• • Device identifiers: Device ID, advertising identifier, and other device-level identifiers
  • User identifiers: User ID, screen name, handle, account ID, assigned user ID, customer number, and other user- or account-level identifiers
  • IP address

User-Uploaded Content:

• • PDFs, text files, and images you upload for processing
  • Photos or videos that you provide to the app
  • Audio data: Voice recordings, sound recordings, voicenotes, and other audio files you upload or record within the app
  • AI chat conversations you have within the app

App Usage Data:

• • Product interaction data: App launches, taps, clicks, scrolling information, and other information about how you interact with the app
  • Advertising data: Information about advertisements you have seen (if applicable)
  • Other usage data: Session length, feature usage patterns, and other user activity data within the app

Tracking Data:

• • Data collected about your activity across apps and websites owned by other companies for advertising or advertising measurement purposes
  • User engagement with advertisements and marketing materials

Diagnostic Information:

• • Crash data: Crash logs and error reports
  • Performance data: Launch time, hang rate, energy use, and other technical performance metrics
  • Other diagnostic data: Additional technical diagnostics related to app performance and functionality

Customer Support Data:

• • Support communications: Data generated during customer support requests, including your inquiries and our responses

We do not collect personally sensitive information like your government ID, passwords, or financial account information beyond what is necessary for app functionality.

How We Use Your Data

We use your data to:

• • Provide AI services such as chat, image generation, document processing, audio processing, and content creation
  • Process multimedia content including photos, videos, and audio files you upload or create within the app
  • Improve app performance and functionality based on usage patterns, crash reports, and diagnostic data
  • Provide customer support when you contact us with questions or issues
  • Analyze app usage to understand how features are used and improve user experience
  • Ensure app stability through crash reporting and performance monitoring
  • Deliver targeted advertising and measure advertising effectiveness
  • Track user engagement across apps and websites for advertising purposes

We do not sell your personal data to third parties.

 

Disclosure of Data

We may share your data in the following limited circumstances:

• • Advertising Partners: We may share tracking data with advertising partners to deliver personalized ads and measure campaign effectiveness
  • Analytics Providers: We may use third-party analytics services to understand app usage and user behavior
  • Payment Providers: Payment processing is handled securely through Apple’s In-App Purchase system
  • Legal Requirements: We may disclose data if legally required (e.g., to comply with a subpoena or protect rights)

We never sell your information to third parties for purposes unrelated to providing our services.

Data Security

We take your data security seriously:

• • All uploaded files, multimedia content, audio recordings, and chat data are encrypted at rest and in transit
  • We employ strict access controls and security measures to prevent unauthorized access
  • Sensitive operations are conducted over secure, encrypted connections (HTTPS/TLS)
  • Media files and recordings are processed securely and stored with appropriate safeguards

However, please remember that no method of electronic transmission or storage is 100% secure.

Data Retention

We retain user data only for as long as necessary:

• • User-uploaded files, multimedia content, audio recordings, and chat history are retained until you delete them manually via the app or request deletion
  • Diagnostic and usage data are retained for a reasonable period to improve app performance and are then anonymized or deleted
  • Tracking and advertising data are retained in accordance with our advertising partners’ policies
  • Customer support communications are retained for a reasonable period to provide ongoing support

You can request account and data deletion at any time by contacting us (see Contact Information below).

Your Rights

If you reside in the European Economic Area (EEA), California, or certain other jurisdictions, you have the right to:

• • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to processing under certain conditions
  • Opt out of any data “sharing” or “selling” as defined by CCPA
  • Opt out of targeted advertising by adjusting your device settings or denying tracking permission

To exercise any of these rights, please contact us at contact@silverpie.co.

iOS App Tracking Transparency (ATT)

Our app requests your permission to track your activity across other companies’ apps and websites for advertising purposes. When you first open the app, you will see a prompt asking for your consent to allow tracking.

You can control tracking by:

• • Responding to the ATT prompt when you first use the app
  • Going to Settings > Privacy & Security > Tracking on your iOS device
  • Enabling or disabling tracking for Orion AI at any time

If you deny tracking permission:

• • We will not track your activity across other apps and websites
  • You will still be able to use all app features
  • You may see less personalized advertising

If you allow tracking:

• • We may track your activity to deliver more relevant ads
  • We may share tracking data with advertising partners
  • You can revoke this permission at any time through your device settings

Children’s Privacy

• • Our app is intended for users aged 13 and older
  • We do not knowingly collect data from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete such data

Third-Party Services

Orion AI – Chatbot Assistant uses trusted third-party services to provide a smooth and secure experience.

Specifically, we use:

• • Apple In-App Purchase System – to manage subscriptions and payments. You can review Apple’s privacy practices here: Apple’s Privacy Policy
  • Advertising and Analytics Partners – to deliver personalized advertising and measure app performance

We limit third-party integrations to what is necessary to operate and improve the app. All purchases and subscription management are securely handled through Apple’s systems.

Fair Use Policy

To ensure the best service for everyone, we apply a Fair Use Policy:

Monthly usage limits apply to:

• • Number of AI chat conversations
  • Number of images generated
  • Number of PDF documents uploaded
  • Number of audio files processed
  • Amount of multimedia content processed

If you exceed these limits, access to certain features will be restricted until the next billing cycle or until you upgrade your plan. Limits reset with your billing cycle (monthly or yearly, depending on your subscription). This policy is in place to maintain service quality and prevent misuse.

App Store Privacy Details

In accordance with Apple’s App Store Privacy Labels:

Data collected:

• • Identifiers: Device ID, User ID, IP address, advertising identifier
  • User Content: Uploaded PDFs, images, photos, videos, audio recordings, chat conversations
  • Usage Data: Product interaction data, advertising data, other usage analytics
  • Tracking Data: Data used to track users across apps and websites for advertising purposes
  • Diagnostics: Crash data, performance data, other diagnostic information
  • Customer Support: Communications and data from support requests

Data linked to your identity:

• • User-uploaded content and interactions within your account
  • Tracking data when you grant permission

Data not linked to your identity:

• • Anonymized usage analytics and diagnostic data
  • Aggregated performance metrics

User Tracking:

• • We track users across apps and websites owned by other companies for advertising purposes, with your permission through ATT.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@silverpie.co

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.